Signing up
https://support.tokenize.exchange/hc/en-gb/articles/13002358828185-New-Account-Opening-
Do take note that international users will need to have a passport that is valid for 6 months from current date or their Country Identity Card. Driver licenses or other documents are not qualified. Other than residents that are living in Malaysia that can only sign up for a tokenize Malaysia account ( https://tokenizemalaysia.com/ ) Application will not be considered for countries that are under sanctions or high risk.
Funding or transfer of fiat
Normal users can only deposit USD fiat at a minimum of USD10,000 per transfer.
https://tokenizexchange.zendesk.com/hc/en-gb/articles/4402948102937-Deposit-USD-on-Tokenize-Xchange
For those that upgrade to premium or higher membership, in addition the SGD fiat direct bank transfer option will be opened for them.
Do take note that fiat type is no interchangeable in the platform and you can only purchase the token on the fiat type that you have available in your Tokenize Spot Wallet.
https://tokenizexchange.zendesk.com/hc/en-gb/articles/4402950577689-Premium-and-Platinum-Membership
Trading fees and other schedules
In general, trading fees are dependent on user's tier membership.
https://tokenizexchange.zendesk.com/hc/en-gb/articles/4402941149593-Trading-Fees
Here is one option to user TKX as a mode of fee payment to enjoy a 30% discount on top of your current trading fees.
Trading
In general we have market order, limit order, Express order and DCA order and its available in both the USD and SGD market for all memberships with the same token type available for both markets.
https://tokenizexchange.zendesk.com/hc/en-gb/articles/4402941169049-Buy
https://tokenizexchange.zendesk.com/hc/en-gb/articles/4402948246041-Tokenize-DCA
Other programs
We have both crypto earn and dual earn program where users can stake in their tokens to earn payout in tokens form.
Token transfer
As a rule of thumb both sending and receiving sites must have the token type running on the same network to ensure transfer is seamless. Do also take note the importance of tags and memo if it is required. Last but not least not all tokens available in the platform can be trade and there will be some that cannot be transfer in / transfer out due to exchange discretion. You can refer to below FAQ on how to check for the configuration before attempting any token transfers:
https://tokenizexchange.zendesk.com/hc/en-gb/articles/10038722597273-Digital-Wallet
We have a special arrangement regarding USDT, USDC, DAI as they will not be tradable on our market from 20 August 21 onwards. Trading option is opened for users on premium and platinum membership and for normal users you can still deposit in USD fiat and swap them for these coins for a fee.
https://tokenizexchange.zendesk.com/hc/en-gb/articles/4404919121049
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