Here is a step-by-step guide on how to withdraw fiat on Tokenize Xchange.
SGD withdrawal
Step 1: Click on Wallet, select Fiat and Spot, then click on Withdraw button.
There are 3 ways to withdraw SGD
i) StraitsX
ii) Direct Bank Transfer
iii) Swap to Stablecoin
i) Withdrawal SGD via StraitsX
Step 1. Click on StraitsX select verified Bank Account and key in the amount,
If this is the first time you withdraw, the dashboard will show information that is requested to connect your StraitsX account to Tokenize. Kindly link your bank account by key in your OTP and click on " Receive OTP".
After linking your mobile number, please input these information below to link your bank account ( account number, account holder, bank ) then click on " Confirm ".
The verified bank account will show and please key in the amount to withdraw.
**Refer here detailed information on Withdrawal Fee & Limit
ii) Withdrawal SGD via Direct Bank Transfer (Exclusive to Premium and Platinum users only)
Step 1: Select Direct Bank Transfer and click on the funding source, the verified bank account number will be shown for withdrawal.
If this is the first time you withdraw via Direct Bank Transfer, kindly link your bank account by selecting "Manage Bank Accounts". You are required to upload bank statement to verify and link the bank account.
Step 2: Key in the amount you wish to withdraw and select Request Withdraw to proceed.
Step 3: There is an addition security requirement which Email verification code and 2FA code are needed. Kindly key in both to complete the withdrawal steps.
iii) Swap to Stablecoin
For SGD convert to Stablecoin XSGD please refer to this link.
For USD withdrawal
Step 1. Click on Currency to reveal the drop down menu.
USD users: Click USD US Dollar, choose "Bank Transfer". The dashboard will show your funding source. If this is your first time doing the bank transfer. Kindly click on " Manage Bank Accounts" to fill in your bank information.
Input your bank name, account number and upload your bank statement and click on " Add account "
Step 2: After adding your bank account, input funding source, key in your withdrawal amount then click on " Request Withdrawal"
**Refer here for more information on the withdrawal fees and limit.
To swap USD to Stablecoin please refer to this link.
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