Withdrawal Fee & Limit

Withdrawal Fee & Limit

For a step-by-step guide on withdrawing fiat from your account, please refer here. 

For Withdrawal via Straits X:

For Withdrawal via Direct Bank Transfer:

*Introduction of Admin Fee for Fiat (SGD) Withdrawal
 With effect from 10th July 2019, an admin fee of SGD100 will be charged for fiat withdrawal requests made by accounts without a minimum of SGD1,000 trading size (Fiat-Crypto). 

Example 1:
Andy deposited SGD2,000 and has completed orders amounting to SGD1,000. Subsequently, Andy withdraws SGD1,000.
No Admin Fee is charged. Andy receives 1,000 X 99.7%* = SGD 997 in his bank account.

Example 2:
Betty deposited SGD3,000 and has not completed any orders. Subsequently, Betty withdraws SGD3,000.
Admin Fee is SGD100. Betty receives (3,000 X 99.7%*) - 100 = SGD2,891 in her bank account.

Example 2:
Chris deposited SGD3,000 and has completed orders amounting to SGD650. Subsequently, Chris withdraws SGD1,000.
Admin Fee is SGD100. Chris receives (3,000 X 99.7%*) - 100 = SGD897 in his bank account.

* For normal members there is a transfer fee of 0.3% via Strait X (Xfers direct).

For Withdrawal of USD:

The Company reserves the right to change these terms and conditions at any time without prior notice.

Just like SGD and the mentioned examples, An admin fee of USD100 will also charged for fiat withdrawal requests made by accounts without a minimum of USD1,000 trading size (Fiat-Crypto).